服务条款

感谢您访问我们的网站 - https://viaota.com (以下简称 “网站”)。在使用本网站、使用其任何功能或提出任何购买请求之前,请阅读这些服务条款( 以下简称“条款”)。这些条款管辖您对本网站的使用,并将在您(以下简称“ 用户”“您”)与本网站运营商之间构成具有法律约束力的协议,无论何时您在本网站上购买任何东西。

如果您尚未阅读和/或理解这些条款的规定,我们建议您停止使用本网站并避免通过本网站进行任何购买。

1. 一般信息

1.1. Coverlastic (hereinafter referred to as the “Seller”, “We”, “Us”, “Our”) is a brand name and registered trademark that is used and operated by:
UAB Orbio World
K. Donelaičio g. 60, LT-44248 Kaunas
Whenever you will be buying anything on the Website you will be entering into a contractual relationship with Us and this contractual relationship shall be bound and determined by these Terms and applicable laws.

1.2. Please be noted that most of the products that are available for purchase on the Website are sent to the buyers from the Seller’s warehouses located in China. Thus depending on the laws applicable in the country of your residence, your purchased products might be subject to import duties, sales and/or other similar taxes.

1.3. 为了使用本网站并在本网站上进行任何购买,您必须满足以下最低要求:

(a) 您已阅读这些条款并同意受其约束;

(b) You are of legal age to use the Website and/or to enter into a remote contract via online means, as required by Your local laws;

(c) 您仅出于个人兴趣使用本网站,并且不寻求将本网站用于任何其他企业实体或主体的兴趣,无论它是自然人还是法人。

1.4. 请注意,本网站仅供成人用户使用。本网站不是也永远不会供儿童或未成年人使用。

1.5. 如果您已阅读这些条款但对此处列出的条款不够理解,请通过填写在聯繫方式 上的在线联繫表与我们的客服团队联繫,并在完全理解所有条款和条件之前请勿在网站上购买任何商品。

1.6. 如果我们有理由相信您不遵守上述条款:参考中规定的要求,或者如果我们有理由相信您是,我们有权禁止您访问和使用本网站或其任何功能违反本条款的任何其他规定。

1.7. 请注意,我们的产品是制造的,将从中国交付给您。因此,根据您所在国家/地区的适用法律,您购买的产品可能需要缴纳进口税、销售税或增值税和/或其他税费。

2. 我们卖什么

2.1. Our Website is dedicated to selling various consumer household goods (hereinafter – “Goods”).

2.2. All our Goods are designed and manufactured in accordance with all EU requirements, applicable to household goods, and all Goods are bearing "CE" marking confirming compliance with the applicable laws.

2.3. The Goods that we might sell on the Website are not toys and are not designed or intended to be used by children. Please do not give the Goods you purchase on our Websites to minors without Your attendance.

2.4. Currently We are selling the following Goods featuring properties indicated below. Please make sure that you have carefully read the descriptions of the main properties of the Goods that you wish to acquire from Us: Coverlastic – elastic slipcovers for sofas, chairs, and other seating furniture

2.5. Coverlastic elastic slipcover for sofas, chairs, and other seating furniture (hereinafter – “Coverlastic”) is an elastic slipcover for furniture that is made out of spandex lycra and is produced by using jacquard knitted design. This product is specifically designed to be used as a cover for cushion seating furniture.

2.6. Coverlastic is available in 4 different sizes and 6 colors. Whenever you will be buying a Coverlastic product from Us please make sure you have selected a suitable sized product and selected the desired color. Coverlastic is made of elastic materials – the provided sizes of Coverlastic in the Website reflect the size of a stretched out product, i.e. you should choose the size of a Coverlastic depending on your furniture’s dimensions.

2.7. Please be noted that only unpacked and unused Coverlastic items in full sets can be returned and refunded in accordance with our policies set out below, thus please make sure that your furniture dimensions are suitable for the selected Coverlastic product as we won’t be able to accept a returned product if it was unpacked and tried to fit on your furniture.

2.8. Technical specifications of Coverlastic are as follows:

Package Includes
Slipcover x1
Securing Cylinders x2
A Manual / Description Slip x1
Materials / Design
Fabric Material Spandex Lycra
Fabric Design Jacquard Knitted
Securing Cylinders Material Polyester
Slipcover Properties
Water repellant? 6-8小时(建议选择,以取得最佳效果) ✓
Flexible / Stretchy? 6-8小时(建议选择,以取得最佳效果) ✓
Elastic bottom? 6-8小时(建议选择,以取得最佳效果) ✓ For an extra good fit.
Has straps? 6-8小时(建议选择,以取得最佳效果) ✓ Use them to secure the bottom.
Securing cylinders? 6-8小时(建议选择,以取得最佳效果) ✓ Use them to secure gaps.
Additional Details Deodorant finish. Protects against foul smells and microbes.
Machine Washable? 6-8小时(建议选择,以取得最佳效果) ✓
Washing Temperature? 30°C / 86°F
Wash Cycle Type? Gentle
Use Laundry Detergents? 6-8小时(建议选择,以取得最佳效果) ✓
Detergent Type? Mild
Can I Use Bleach? 不 ✗
Can I iron it after washing? 不 ✗
Tumble Dry? 不 ✗
Can I wash it with other laundry? 不 ✗
Available Sizes (Width)
Chair 79 - 117 cm (30 - 46 inches)
Love Seat 140 - 175 cm (55 - 70 inches)
Sofa 180 - 230 cm (70 - 90 inches)
XL Sofa 230 - 280 cm (90 - 110 inches)

2.9. Please be noted that the water repellent properties of Coverlastic are highly dependable on the type and temperature of the liquids that Coverlastic would be exposed to and the angle by which the liquids are being poured. No water repellent properties are guaranteed for liquids that are over 21°C / 70°F and/or when the liquids are being spilled/poured over Coverlastic at 90 degrees angle.

2.10. Coverlastic is made of durable materials that should not wear out for at least two years under normal/regular home use. However, please be noted that Coverlastic may wear out sooner if it will be exposed to constant or repeated bruising as well as mechanical infractions by sharp objects. Also, Coverlastic may rip if you pull it too hard. Make sure you have chosen the correct size of Coverlastic for your furniture to avoid rips from stretching too tight.

2.11. The color of Coverlastic may fade if:

(a) the product is exposed to direct sunlight;

(b) the product stays wet and is not dried for too long;

(c) the product is being rubbed constantly;

(d) the product is placed in direct contact with a wall or other furniture for too long.

2.12. We will not accept any responsibility for the changes of Coverlastic color or other properties if the product is used without following the usability specifications set out herein and in the product user manual that you will receive with your purchased Coverlastic product.

3. 定价、付款和收费

3.1. 货物的最终价格(包括所有税费)应显示在结账页面上,你可以在该页面上进行购买。请注意,结账页面上的价格不包括你当地海关适用的任何进口费用或关税。请注意,结账页面上的价格不包括你当地海关适用的任何进口费用或关税。

3.2. 网站上显示的商品价格可能会发生变化。我们可能会不时提供折扣或降低价格。

3.3. 我们保留修改或停止进一步销售任何产品的权利。对于产品销售的任何修改、价格变更、暂停或中止,我们不对您或任何第三方承担任何责任。

3.4. 请注意,我们绝不会根据您选择的付款方式应用任何兑换率或费用。但是,一些银行对付款和国际转账采用兑换率——因此,我们不对您的银行为向我们支付的任何款项应用的任何银行费用或兑换率负责。如果您发现我们网站上的产品价格或购买收据与您的银行账户对账单有任何差异,请向您的银行咨询有关附加费用的详细说明。

3.5. 我们只接受信用卡、PayPal 和其他电子支付方式的付款。我们不接受支票、现金或其他付款方式,除非您所在的国家/地区提供“货到付款”服务(如果您所在的国家/地区提供“货到付款”服务,您将在支票上被告知此类选项-出页)。

4. 送货

4.1. 一旦您在网站上下订单并付款,我们将在1-3个工作日内处理您的订单。在处理您的订单后,如果运送不受自然事件的影响,您应在4-14 个工作日内收到货物。 如果你在4-14工作日内没有收到你的货物,请马上联系我们的客户支持人员。

4.2. 一旦您的订单被处理并准备好发货,我们将无法接受对您的订单进行任何更改或取消订单。如果您改变主意,您可以按照下面第5条 (“退换货与退款”) 的规定退回未使用的产品;

4.3. All products purchased on our Website will be delivered to You by EMS, DHL or other similar couriers. After we finish processing your order, we will send you confirmation letter containing your shipment tracking number. You can track your order online anytime by visiting https://www.stone3pl.com/index.php?route=services/track or https://www.17track.net/.

4.4. In case your purchase does not reach you within 30 calendar days, please report to our customer support. Please be noted, that in accordance with Article 18(2) of the Directive 2011/83/EU of the European Parliament and of the Council, if You do not receive your purchase within 30 days, you must contact us and inform Us about acceptable additional period of time upon which we will deliver Your purchase. You shall be entitled to terminate the purchase only if We have failed to deliver your purchase within the additional time limit. Please be noted that you cannot claim to not have received the purchased goods if the rules set out in this provision is not followed.

4.5. 请注意:

(a) the shipping terms may be affected by customs, natural occurrences, transfers to the local carrier in your country or air and ground transportation strikes or delays. We will be not responsible for delays if the shipment will be delayed due to the unforeseen aforementioned reasons.

5. 退货和退款

5.1. If you are unhappy with your purchased Goods you may return items and get a refund, exchange or store credit within 30 days from the delivery date. The 30-day return term will expire after 30 days from the day on which You, or a third party other than the carrier indicated by You, acquires physical possession of the purchased Goods.

5.2. 要行使撤回和退回您购买的商品的权利,您必须通过填写在线联系表格联系我们的客户支持团队 https://viaota.com/contact。在您联系我们的支持团队后,您将获得一个退货代码和退货地址——请注意,我们只接受将使用提供的退货代码发送并送到提供的退货地址的退货商品。

5.3. To meet the withdrawal deadline (30 days) you have to contact us and send the returning Goods to us within 30 days from receiving the Goods.

5.4. 如果您退出本合同,我们将向您退还从您那里收到的所有款项,不得无故拖延,并且无论如何不迟于我们收到您退回的货物之日起 14 天内。我们将使用与您进行初始交易时相同的付款方式进行退款。

5.5. Please be noted that we will only accept the returned Goods if it was not used, damaged and sent back to us in the original package. If we determine that the returned products were used but still in an operable and re-sellable condition, we might still make a refund to you, but You will be liable for any diminished value of the Goods resulting from handling the Goods. Thus, if we found that the returned product was used, we reserve the right to not accept the return and not to issue the refund.

5.6. Please be noted that if You want to return Goods bought on the Website You will have to cover the shipping costs which will not be compensated by Us.

5.7. 请注意,我们只接受退回的产品,如果它们将被退回到我们的客户支持提供的地址,并且将在退货货物上放置退货授权代码,我们将接受退货并退款。请不要将任何退货产品发送到我们的办公地址,因为我们将无法接受它们。欲了解更多信息,请查看 https://viaota.com/return.

5.8. Please note that shipping costs are not refundable. We issue refunds for the purchased items, but NOT for the order's shipping costs.

6. 保养

6.1. 如果您希望退回有缺陷的商品,请通过填写在线联系表格联系我们的客户支持:LINKCONTACT。当您联系我们的客户支持提出保修索赔时,请准备好应要求提供: (1) 有缺陷的物品的照片; (2) 您的订单号和购买确认函或付款收据; (3) 对缺陷的简要描述。

7. 个人资料和联系方式

7.1. 我们采取必要的预防措施并遵循行业最佳实践以及适用法律规定的所有要求,以保护您的个人信息不被不当丢失、滥用、访问、披露、更改或破坏。

7.2. The Provider ensures that all personal data shall be collected and processed in accordance with all applicable laws. To find out more about how we use and process personal data please read our Privacy Policy (https://viaota.com/privacy).

7.3. Please be noted that we may contact you via phone or email if we need to confirm any details of your order or if your order request was not processed successfully due to technical matters. If your order was not successful due to payment processing errors, we might send you a text message or email with a reminder to carry out necessary actions.

7.4. If you choose to receive promotional messages from us, either through our Website or by sending us your opt-in, you are providing your prior express written consent to receive recurring marketing or promotional messages from us (“SMS”) sent via an automatic telephone dialing system.

7.5. If you will provide us with your express written consent to receive SMS from us, we may also send you a SMS offering to be enrolled in our SMS subscription service. You will be enrolled to subscription only if you opt-in by confirming your acceptance to be enrolled to subscription. If you subscribe to receiving promotional messages, we will send you not more than 3 promotional SMS per week.

7.6. You can unsubscribe from receiving promotional SMS from us at any time by replying “STOP”, “END” or “CANCEL” to our SMS. Once we receive your opt-out request we will stop sending you any SMS immediately. If you are unable to opt-out or need additional information, please contact our customer support by email or reply “HELP” to our SMS and someone from our team will contact you within 1-2 business days.

7.7. 您移动服务提供商的短信息和数据流量计划可能适用于我们的确认短信和任何后续短信,具体取决于您的移动服务提供商提供的数据流量计划。请咨询您的移动运营商,以确定收发数据和短信的费用。在任何情况下,我们或我们的关联公司都不会对您或任何有权获得您的手机或电话号码的人所产生的任何短信或手机费用负责。我们或移动网络运营商均不对延迟收到或未发送短信负责。

7.8. The information we receive from you in connection with the SMS Services may include your cell phone number, the name of your network operator and the date, time and content of your SMS. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. For more information about how we use your personal information, including phone numbers, please refer to our privacy policy.

8. 行为准则

8.1. Please be noted that our Goods or Services are sold for personal use only. By agreeing with these Terms you confirm that you will only buy our Goods for personal use.

8.2. 您不得将我们的商品或服务用于任何非法或未经授权的目的,也不得在使用本网站时违反任何法律。本网站的所有内容以及从我们收到的所有材料的内容(包括图形设计和其他内容)以及本网站的相关部分均属于UAB Orbio World 的所有权,并受版权法的保护。未经我们许可,将任何版权用于个人用途以外的目的,均构成侵犯版权。

8.3. 如果我们有理由相信您违反了这些条款或适用的法律。在使用本网站时,您必须:

(a) 不得将本网站或其任何内容用于任何非法目的,或违反任何地方、州、国家或国际法律;

(b) 不侵犯或鼓励他人侵犯第三方的权利,包括知识产权;

(c) 遵守网站上发布的所有政策;

(d) 如未经我们书面同意,不得将您的注册账户合法或事实上转让给他人;

(e) 向我们提供诚实和准确的信息;

(f) 不得将本网站或其任何内容用于任何商业目的,包括分发任何广告或招揽;

(g) 不重新格式化、格式化或镜像本网站任何网页的任何部分;

(h) 未经我们事先书面同意,不得通过其他网站或电子邮件创建任何指向本网站的链接或重定向;

(i) 不得试图干扰本网站的正常运行或其他用户对本网站的使用和享受;

(j) 不得以商业方式转售、重新分发或转让您从我们这里购买的任何产品;

(k) 不以任何方式干扰网站的安全相关功能;

(l) 未经我们明确的书面许可,不得出于任何目的使用任何机器人、蜘蛛、爬虫或其他自动化手段或任何手动过程访问、监控或复制本网站的任何内容或信息;

(m) 不得声称虚假隶属关系,未经许可访问其他用户的帐户,或伪造您的身份或有关您的任何信息,包括年龄或出生日期;

(n) 不进行任何其他违反这些条款或适用法律的活动或行动。

8.4. 您承认本网站不必在任何时候都可以访问,尤其是在必要的硬件和软件维护期间。

10. 保障

10.1. 您同意就所有索赔、责任、损失、损害、成本和费用(包括律师费 ) 与:

(a) 您对我们网站的使用或连接;

(b) 任何人对您的帐户或您的帐户密码的任何使用或涉嫌使用,无论您是否授权;

(c) 您向我们提交的信息内容;

(d) 您侵犯任何其他人或实体的权利;

(e) 您违反任何适用的法律、规则或法规。

10.2. 我们保留自费对任何需要您赔偿的事项进行辩护和控制的权利,在这种情况下,您同意与我们合作为此类索赔辩护。

11. 责任限制

11.1. 在任何情况下,包括但不限于疏忽,我们、我们的子公司或关联公司均不对因使用或无法使用网站,包括其材料、产品或服务,或通过网站提供的第三方材料、产品或服务,即使我们事先被告知此类损害的可能性。由于某些州不允许排除或限制某些类别的损害,上述限制可能在较小程度上适用于您。在这些州,我们的责任和我们的子公司或关联公司的责任仅限于此类州法律可以限制的最大范围内。

11.2. In no case shall we, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, health issues, sickness, physical problems, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. In no case shall we be liable for any recommendations, health claims, statements, or any other advice or information provided on the Website or any other forms of communication. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

11.3. 如果您对本网站、本网站上显示的任何材料、产品或服务或本网站的任何条款和条件不满意,您唯一且排他的补救措施是停止使用本网站。

12. 知识产权

12.1. 就这些条款而言,知识产权指的是商标、版权、域名、数据库权利、设计权、专利和所有其他任何类型的无论是否註册的知识产权 ("知识产权")

12.2. 网站上显示或以任何其他形式提供给您的所有知识产权均受法律保护。未经我们明确的书面许可,您不得出于任何目的复制、重新利用或分发从我们收到或在网站上找到的任何知识产权或任何其他内容,包括产品描述。例如,您不得将产品信息复制到任何其他网站或应用程序上。在不限制上述规定的情况下,除非您获得我们的明确书面许可,否则禁止将我们的内容用于商业目的。

12.3. 本网站上显示或以任何其他形式提供给您的所有知识产权均属于我们,但我们使用的第三方商标、服务标志或其他材料除外。未经我们或此类知识产权所属第三方的事先书面同意,不得使用此类知识产权。

13. 适用法律和争议

13.1. These Terms and the entire legal relation between you and us shall be subject to the law of Delaware, except when consumer laws would set a specific applicable law or jurisdiction.

13.2. If the You would have any complaints, please contact our support team before making an official complaint to any authority or third party. You may contact Us at any time by filling an online contact form at (https://viaota.com/contact). We will always put our best efforts to settle any complaints as fast as possible and in a way which would be most favourable to You.

14. 其他

14.1. 如果这些条款的任何规定被确定为非法、无效或不可执行,该规定仍应在适用法律允许的最大范围内执行,并且不可执行的部分应被视为与这些服务条款分离,该确定应不影响任何其他剩余条款的有效性和可执行性。

14.2. You can review the most current version of the terms of service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these terms of service by posting updates and changes to our Website.

14.3. 这些条款、隐私政策、退换货政策以及网站上的任何其他政策(根据其各自的条款不时进行修订和修订)共同构成您和我们之间的完整协议。

15. 联系信息

您可以通过以下方式联系我们:

支持电子邮件: support@muama.com

在线联系表格: https://viaota.com/contact

电话: +1 (205) 782-8551